Original topic:

Note 9 Display problem

(Topic created on: 04-24-2022 09:34 PM)
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Meghrajsinh
Active Level 1
Options
Galaxy Note
Hello friends 
After a software updation my note 9 screen has gown yellow. How can i permanently fix the problem. Plz your precious advices are required 
6 Comments
ㅤ
Expert Level 5
Galaxy Note
actually ....

no one knows the real problem that why this happen. there is no information on internet about it.
the only solution we know that is display replacement. and that only service center told us to do.

this is all bcz samsung dont give any answer. and there is no talk on internet about it..
even everything here is shown like samsung dsnt know about this issue.

only samsung knows what is this.. and whts the solution.. except display replacing
Meghrajsinh
Active Level 1
Galaxy Note
But you can also find lot of users are facing same problems after update.
ㅤ
Expert Level 5
Galaxy Note
yes.. i know.
but Samsung shows as if they dont know.
Meghrajsinh
Active Level 1
Galaxy Note
Exactly, they have to find solution for this. Note 9 is more than a bugeted mobile. Ppl have spent lot to owe note 9. Samsung should respond to it
ㅤ
Expert Level 5
Galaxy Note
there any many issues.. tht samsung dnt talk about.. like
screen damage.
motherboard damage.
reducing sound.
...and many others......... .

but there r no answer/responce from samsung.
so sad
cs_member8
Moderator
Moderator
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Galaxy Note

Dear Samsung Customer,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.

Adjust color settings manually
Hmm, something doesn't look quite right. Maybe the color balance is off. We can help you adjust the color settings.

From Settings, tap Display, and then tap Screen mode. Tap Vivid or Natural.

Next, adjust the slider to make the display look cooler or warmer. Tap Advanced settings to manually adjust the screen's color. Please be aware you can only adjust the White balance and Advanced settings while in Vivid mode.

Vivid color setting selected with slider bar below
Note: Some adjustments may not be available if you have the Blue light filter or accessibility color filter turned on.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to us.
Warm Regards,
Samsung Customer Support.

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