Original topic:

Samsung pay not working after recent security patches update

(Topic created on: 02-11-2022 11:14 PM)
494 Views
whoprincekhan
Active Level 2
Options
Galaxy Note
I am using samsung galaxy note 20(android 12), Indian version, today(11/02/2022) I update latest security patches. Almost everything is working fine except samsung pay.
I try several time to make payment through samsung pay. But I am not able to access these service. Even though, I am not getting any error message related to this problem.
If any body faces these problem kindly share solution.
4 Comments
secretmanraj
Active Level 9
Galaxy Note
Clear Samsung pay app data and reboot device. Then try to open that app
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whoprincekhan
Active Level 2
Galaxy Note
It's working. Thanks
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Maurya_Ak
Beginner Level 2
Galaxy Note
I'm too facing the same problem, Samsung Pay stopped working with any card after Android 12 update in Note10 Lite (Indian version). However, UPI payments are working normally. Also, the Sync button and Extra Dim button in quick panel also not available (not even in edit button menu) to add in the panel even it is mentioned in Android 12 OS update as feature. Dear Samsung, kindly fix these all.
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cs_member8
Moderator
Moderator
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Galaxy Note

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. And please follow the easy troubleshooting steps which might help to solve the issue.

Clearing the app cache is kind of like a cleanse for your apps. It will get rid of residual files that could be slowing down the app.
Open Settings, and then swipe to and tap Apps. Select or search for the app you want to clear. Tap Storage, and then tap Clear cache.

However, we would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

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