Original topic:

Samsung galaxy note20 ultra 5g battery

(Topic created on: 01-22-2022 07:57 PM)
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Maliksahib
Active Level 1
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Galaxy Note
Good Morning,
Dear All.
I just purchased Samsung galaxy note20 ultra 5g UAE version last month but it was seen that my phone battery drains quickly. In just 12 hours 100% batery got finished while i only use whatsapp for for operational purposes and no any game or or media play on this device. I also put my phone on 60hz instead of 120hz and brightness level low to save battery. Is it only happening with my device or all the note20 ultra users faced the same battery issue?

Thanks for your assistance.
16 Comments
Maliksahib
Active Level 1
Galaxy Note
Yes, it is. It's a flagship phone but very annoying with its battery. Even my phone is a new one but i can't use it for more than 12hours after charging it to 100%.
Moreover, i kept it on 60hz and not using phone for gaming or other battery consuming apps.
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Samsung_specialist
Community Manager
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Galaxy Note

Hi, 

For assistance, please visit one of our authorized Service Centers to check it for you. You may refer to the link it will guide you to the nearest service center to your location https://www.samsung.com/ae/support/service-center/

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SHINAN-EpFBz
Active Level 7
Galaxy Note
i am using note 20 ultra 5G UAE exynos versions
i am also getting a 10 - to 12-hour batterybackup, depending upon my usage .
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Maliksahib
Active Level 1
Galaxy Note
Is it fair 10-12hrs battery time for this device?
SHINAN-EpFBz
Active Level 7
Galaxy Note
i hope it's 🙂 fine
i am happy with that
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Maliksahib
Active Level 1
Galaxy Note
Today my note20 ultra battery is working a little bit better. It consumed 35% in 9hours. 😀
Galaxy Note
See the AI is doing its bit. That's good to know, yaaay. 😍😍
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