- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-30-2020 10:59 PM in
Galaxy NoteMy Samsung note 9 phone screen color suddenly changed to green. I have not updated it, since I bought it last year.I have tried calling on the toll free number, but didn't get much help. I was told that all the service centers are not operational in Mumbai.
I saw people are facing same issue after March 2020 update, but in my case I have not updated the software. Also, there is no physical damage on phone. I am wondering then what could be the cause for the same.
I think Samsung needs to check there AMOLED screen panels. How suddenly, people are facing same issue during same time.
- « Previous
- Next »
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-01-2020 08:39 AM in
Galaxy Note- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-01-2020 08:42 AM in
Galaxy NoteLet's write mail together may be that can give impact. The problem is they are not accepting their mistake.
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-01-2020 07:33 PM in
Galaxy Note- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
06-02-2020 03:03 PM in
Galaxy NoteDear Samsung Member,
Greetings from Samsung Customer Support!
Please be assured and to resolve "display" issue kindly follow the given below steps:
1) Check device in safe mode: Press and hold the Power key, when Power off icon appears >Press and hold the power off icon.
Exit safe mode: Hold the power button and select restart on the device.
2) Reset the device: settings >General Management > Tap on Reset.
Note: Before reset make sure to have back up of the data via Smart Switch Mobile App
(Install Smart Switch App > Open > Click on Memory Card Icon >Back Up option > Choose the data for Back up > Back Up).
If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-07-2020 01:34 PM in
Galaxy NoteI am not able to get the device log files. can you please give me step by step instruction.
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-11-2020 11:32 PM in
Galaxy Noteyou just reply us a specific reason for this kind of fault,(note 9 green and blurry screen)... is number of people are fool for asking again and again for this...so every time u just reply on check and reset and all this kind of steps...we don't have enough time to do this all the time.
badly suffering...
u need to do straight and simple reply for that kind...what we all are do..is wait for next update or else
reply fast
- « Previous
- Next »