Original topic:

Samsung Note 9 - Display Discoloration & Overheating

(Topic created on: 05-05-2020 04:48 PM)
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Active Level 7
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Galaxy Note
Hi All, You may have seen this problem already in community forum by many other Note9 Users.

Im also facing this issue from past 10 days.

1)Initially, when I unclock phone by pressing power button the display was changed to dim colour(mostly yellowish) and with horizantal lines displayed when the brightness is below 50%.

After tried with multiple times pressing on power button the display came to normal.

2) Next stage is its not normal with power button. I have to kept my phone aside for some time to get back to normal display. Its been 15 to 20 min then.

3) Now, I would get normal display only in morning because we keep phone idle in night. So I canged to lock screen power off from 30 Sec to 10 Minutes. So that my screen wont turn off and I can keep the display normally. If I forgot to use or kept aside more than 10 then my screen would go off and phone get locked so that display **bleep** again irritation starts with that discoloration probelm. 

4) If display changes to yellowish to reduce the horizantal lines problem I need to increase the brightness to 80 or 85% but this causing my phone with another problem "heating issue". Display is burning like we kept phone on fire some time.

Initially I thought this was my problem and I felt like dragged to worst situation in this hard time. After searching in community and google I have got to know that Many other(mostly hundreds) members also facing the same issue.

@Samsung need to respond on this issue and they must answer these questions to their customers.

If problem persists in one or two devices randomly we can accept that we may feel like "this is my fate as I got this defected device and it was gone after warranty". 

But this problem could be seen many devices( that too at a same time frame. Its not common problem which can be seen on one or two devices..

Its already reported in many websites like #PhoneArena, #AndroidAuthority, #9to5Google as Note 9 customers facing serious display problem after recent software update. However, we didnt here any word from our #Samsung about this issue. Like 
1)Are they going to fix this next software update?
2)Would they help their customers to repair if not problem solved by software update?
3) Why did it happen in many devices at same time and the same problem? What is the main cause or glitch here?
4)How could this can be solved ? (Aprt from same sterio type answer "Go to nearest service center")
We all know, without any specific guidelins from Samsung officially service center guys would surely says its display problem you need to replace the display which will cost about 19 or 20K for each individual.

Seriously? Do we need to suffer by spending 20K for company's mistake? If not company mistake how could this problem persists in hundreds of devices at a same time? Are they bugging by software? Or they selling damaged/malfunctioned devices?

People having the same issue, we need to stand unite and fight for this problem. Its **bleep** sure if same problem happened for iPhone they would surely respond if many number of customers having the same issue.

Please respond every one here who are facing the issue.

Self Declartion: using best case for protection and it was not fallen untill now. Using very carefully and I dont have any problem till now expect this.


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Arun2303
Active Level 1
Galaxy Note
even i also facing the same problem.
Lets make a group on whatsapp or facebook where all the people facing same problem can join and we all will take a very serious action against samsung.
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Active Level 7
Galaxy Note
it's already there bro, check my profile for group link and join there.
Arun2303
Active Level 1
Galaxy Note
@signup please share link of the group
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Active Level 7
Galaxy Note
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Arun2303
Active Level 1
Galaxy Note
i tweeted them the problem lets all who are facing the same problem lets show them the power of common man . they had to fix our problem
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Active Level 7
Galaxy Note
Did you join the group bro?
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Arun2303
Active Level 1
Galaxy Note
yeah i joined the group
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Channn
Active Level 1
Galaxy Note

Me too, i'm using Note 8 and i'm also experiencing this issue. I know a lot of other note 8 users who also having this. And i'm sure this is not a hardware issue.. SAMSUNG what are you doing?? Fix this issue on note 8 and 9 or else you will lose A LOT of customers!!! 

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Active Level 7
Galaxy Note
Check my profile and join Telegram group bro, we have temporary fix and also gathering all users who are facing the issue.
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