Original topic:

Samsung Note 20 Ultra SMS issue

(Topic created on: 09-14-2020 04:32 PM)
649 Views
RavindraSNV
Active Level 3
Options
Galaxy Note
I am not receiving messages on my Note 20 Ultra. Its disgusting after spending huge money. I am missing my OTP's and unable to setup my services. I have restarted my device, checked for the message center number from carrier, I have even performed Network reset, factory reset as well. Its works for few minutes and again its back to square one. I won't receive any messages. I have to remove the SIM and put it back. Then I get all the messages at once. Removing SIM to check if I got any messages is disgusting after spending huge money. 
Ameir
Beginner Level 2
Galaxy Note
Yes me too, I'm unable to receive any text msgs on my note 20 ultra. I have to change the message centre number to something else and then back to the correct one and then I get my msgs but then it stops working again after a few hours.
0 Likes
RavindraSNV
Active Level 3
Galaxy Note
Try using Signal app. It's working for me.
0 Likes
RavindraSNV
Active Level 3
Galaxy Note
Even Signal is not working properly
0 Likes
RavindraSNV
Active Level 3
Galaxy Note
The service center accepted that it is a bug and the Samsung R&D team is working on it.
0 Likes
RavindraSNV
Active Level 3
Galaxy Note
Started using Signal app instead of Samsung Messages app. Till now, all looks 👍. Will keep you guys posted if I face any issues.
0 Likes
RavindraSNV
Active Level 3
Galaxy Note
Even Signal is not working property
0 Likes
RavindraSNV
Active Level 3
Galaxy Note
Also dropped an email to Samsung.
0 Likes
Ameir
Beginner Level 2
Galaxy Note
It's very good that you dropped an email to them. Did they respond yet?
0 Likes
RavindraSNV
Active Level 3
Galaxy Note
They responded to the email and they said that a person from the technical team will call. I am still waiting for that call
0 Likes
RamPauvai
Active Level 1
Galaxy Note
Even i am facing the same issue. Any suggestions please
0 Likes