Samsung Galaxy Note 20 Ultra 5G: Airtel 5G network not connecting

[SarfrajMankad]

I have galaxy note 20 ultra 5G and my sim is 5G updated! Even it is not connecting to 5G network, i tried my sim to another phone and there it is working fine. Can anybody help me how can i connect to 5G network?

[goodthings]

Please reset network setting of both Sim one by one and than reset all settings of your's device in general management settings also Flight ✈️ mode on n off one time, restart your's device without any Sim in slots, interchange Sim in slots, turn off power saving mode then try to it's again. If you like please accept as a solution it's help to others users also, click 3dots in my reply section and click on accept solution. Thanks.

[SarfrajMankad]

Didn't work brother

[goodthings · Accepted solution]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for resolves this issue by Samsung team soon. If you like please accept as a solution it's help to others users also,click 3dots in my reply section and click on accept solution . Thanks.

[goodthings]

Your's most welcome to here.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, you are unable to use 5G on your device kindly visit the given links to resolve your issue.

How to use 5G in your Galaxy device: https://www.samsung.com/in/support/mobile-devices/how-to-use-5g-on-your-galaxy-phone/

Network optimization: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...
Note: kindly contact your network service provider once to make sure there is no issue from their end.

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[mony3965]

Same issue on my s22 ultra after downloading april security patch...

[visu311]

Bro what did Samsung guys suggest you

[SarfrajMankad]

My phone is overseas so it's not available for my phone, if you ourchase indian phone then it will be available for you to use 5G else forget about it.