Original topic:

S24 ultra

(Topic created on: 10-30-2024 08:11 PM)
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mrkraaj
Beginner Level 2
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Galaxy Note
I have been Samsung user since 2001 and used note series. Now I have S24 Ultra 1 TB . The device hangs . The discharge rate is 30% per hour . Took it to service centre they said you are using too much memory. Come on you don't by 1TB phone for using 5GB . To be fair I have only used 40% memory. I am so fed up with phone performance. 
1. Hangs , freezes 
2. Bad photo quality 
3. Discharge . Hardly get 3 hours max . 
I use Samsung charger and a careful user .

Anyone has faced these issues and solved them ? 
1 Comment
Samsung_specialist
Community Manager
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Galaxy Note

If you're experiencing issues with apps crashing or not working properly , and noticing that your phone is slower, here are some steps you can take to troubleshoot and potentially resolve these problems:

- Restart Your Phone: A simple restart can sometimes resolve performance and app issues.

- Update Your Apps:
Go to the Google Play Store and check for updates for apps that are causing issues.

- Update Your Phone’s Software:
Go to Settings > Software Update > Download and Install to ensure your phone’s software is up to date.

- Clear App Cache and Data:
Go to Settings > Apps > select app > Storage.
Tap Clear Cache and Clear Data. Note that clearing data will remove app settings and login information, so you'll need to log in again.

- Ensure you have sufficient free storage on your device. Go to Settings > Device Care > Storage to check and manage storage usage.

- Uninstall the apps that are causing issues, restart your phone, and then reinstall them from the Google Play Store.

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