Ringtone issue

[SAURAVMISRA]

New problem started. Anyone facing such issues that ringtone is not playing while receiving incoming calls from unknown/unsaved numbers?

Only the phone is vibrating. 

[subha1111]

Be patient

[SAURAVMISRA]

3.1.1 probably fix it

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

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Warm Regards,
Samsung Customer Support