Press and hold not working

[Anonymous]

If I press and hold the dialer I can't see search contacts option 

Has it been removed

Messages also does not has the option of sending new messages 

Is it for everyone

Please help it was a good option

[Samsung_Support2]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.      

Warm Regards,    
Samsung Customer Support