Original topic:

Charging problem

(Topic created on: 09-14-2021 07:14 AM)
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davidhidamcha
Active Level 2
Options
Galaxy Note
Suddenly my phn stop fast charging and showing cable charging instead.  Plz help out.
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6 Comments
Tonoysarkar
Active Level 4
Galaxy Note
Please chake your data cable contact point of both ends. If still the problem happens try to charge your smartphone via another charger and data cable if the problem happens again please contact your nearest samsung service center as soon as possible
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davidhidamcha
Active Level 2
Galaxy Note
Done every steps . Not working still.
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S_Kumar73
Expert Level 5
Galaxy Note
First check the phone settings . Open settings > battery & device care > battery > more battery settings. Now check whether the fast charging toggle turned off my mistake. If yes, turned on and then check. Refer the pic


2. Check the usb type c cable if any damages20210914_083838_89238.jpg
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davidhidamcha
Active Level 2
Galaxy Note
Done... still not working.
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S_Kumar73
Expert Level 5
Galaxy Note
After enable the toggle, turn off and on. Then try charging. If still you didn't get fast charging, then it's either cable issue or charging adapter issue.
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

We apologize for your inconvenience. Please visit this mentioned link to resolve your charging related issue: https://www.samsung.com/in/support/mobile-devices/battery-not-charged-charging-related-issue/#:~:tex... 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,  
Samsung Customer Support

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