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12-28-2024 09:47 AM in
Galaxy Note- Mark as New
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12-28-2024 10:00 AM in
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12-28-2024 10:03 AM in
Galaxy NoteTo tackle this problem, let's start with some basic troubleshooting steps. First, *check your battery usage patterns* to identify which apps are consuming the most power. You can do this by going to Settings > Device care > Battery > Battery usage.
Next, *disable any unnecessary features* that might be draining your battery, such as Bluetooth, GPS, or Wi-Fi when not in use. You can also try *enabling Power Saving Mode* to limit CPU performance, network usage, and background apps.
Additionally, *clear the cache and data* of apps that you suspect might be causing the issue. If none of these steps resolve the problem, you may want to consider *performing a factory reset* to restore your device to its original settings.
It's also worth noting that Samsung might release a patch to fix this issue, so keep an eye on any future software updates.
Please check these links too
https://eu.community.samsung.com/t5/galaxy-s23-series/battery-drain-after-one-ui-6-1-update-s23-ultr...
https://us.community.samsung.com/t5/Galaxy-S23/Battery-drain-after-October-security-patch/td-p/30514...
If this reply answered your query please tap 3 vertical dots to the right of my reply and tap "Resolved". Thank you 😊
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12-28-2024 10:23 AM in
Galaxy NoteTo tackle this problem, let's start with some basic troubleshooting steps. First, *check your battery usage patterns* to identify which apps are consuming the most power. You can do this by going to Settings > Device care > Battery > Battery usage.
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12-28-2024 12:34 PM in
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12-28-2024 12:34 PM in
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12-28-2024 04:47 PM in
Galaxy NoteDear Samsung Member,
Greetings from Samsung Customer Support!
We regret to hear about your experience with our product.
To fix battery drain issue please use the link to perform some easy troubleshooting steps: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...
Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/
You can reset your device by following the steps:
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then reset (Forgot password) your Google account.
Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.
If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/
Warm Regards,
Samsung Customer Support
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12-30-2024 10:35 PM in
Galaxy Note