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11-23-2020 04:39 AM in
Galaxy NoteWhen I open Galaxy store on my Note 9, I get the following message:
"Something went wrong while connecting to the Galaxy Store. Try again later. (UHE:23c677ebc019)"
Did anyone come across this issue and resolve it? So, far I have
1. Cleared cache and data
2. Reset app preferences
3. Deleted
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11-23-2020 06:53 AM in
Galaxy NoteAnother troubleshooting step that you want to do with the Play Store app is to clear its cache and data. Open Settings app. ... Tap Clear cache button. Restart your S9 and check for the problem.
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11-24-2020 03:52 PM in
Galaxy NoteHey, request you to raise an error in the feedback section.
Kindly follow the steps mentioned below:
Log in Samsung Members app > Click “+ button” at the bottom right > Click “Send feedback” > Click “Error reports” > Add detail of the issue and attach the system log data (click checkbox)
*When you abstract the log file. Please check off the pop-up message: log file delivered
You can also check this link which explains in detail the entire steps to send feedback: https://r2.community.samsung.com/t5/Community-Guidelines/Send-Feedback-Report-a-Bug-to-Samsung/m-p/3...