Original topic:

One UI 4 UPDATE issues

(Topic created on: 02-06-2022 12:19 PM)
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kittu28
Active Level 5
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Galaxy Note
Hi,

I'm facing issues related to Google services after updating to one UI4 android 12 version. The apps are loading and not displaying anything. And Chrome opens and closes. Playstore doesn't load. 

Kindlyet me know the fix. 

1 Comment
cs_member8
Moderator
Moderator
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Galaxy Note

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. And please follow the easy troubleshooting steps which might help to solve the issue.

Clearing the app cache is kind of like a cleanse for your apps. It will get rid of residual files that could be slowing down the app.
Open Settings, and then swipe to and tap Apps. Select or search for the app you want to clear. Tap Storage, and then tap Clear cache.

However, we would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

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