Offer problem

[satyamittal]

I have bought 2 Samsung note 8 and registered with same no both the mobile . Now I am not able to redeem the free wireless charger on the other set . Guide me regarding how to get my offer on second note 8 . I have mailed to Samsung regarding this but it's been more then 15 days and had not replied yet .

[JigneshJain]

my galaxy app and samsung both are trying to fool us.
many people are still waiting for one time screen replacement offer and wireless charger offer including me.
they are cheating customers, soon they will lose.

[JigneshJain]

use twitter and let people know
@Samsung_IN we got Note8 flagship phone and still awaiting for wireless charger and one-time screen replacement banner on buggy my galaxy app. Dont know whats the status of low end,mid rangers. Email & chat supports says we dont know. Shall I ask from iphone care?

[satyamittal]

that's a good option 👍 now I will go for Twitter

[sanjayd]

same problem... I am facing. when I called up customer care regarding offer... they told me to navigate banners for 4 days. wireless charger will available automatically and then redeem it. after 8 days still no offer activated. I contacted them on my.galaxy email. They told me offer is not available. Its loot. Let file case against Samsung.

[satyamittal]

does Samsung even care about there users .?

[sanjayd]

feeling cheated... did not get anything ...jio, wireless charger and one time screen replacement offers . Bought from Samsung online shop.

[admin_]

Thanks for being with Samsung and for sharing your concern we would like to inform you that we have dedicated support team so kindly share your concern on provided link http://www.samsung.com/in/support/erms/ . We will do our best to resolve your issue.

Be sure to hit ♡ when you find an answer that works for you.

[satyamittal]

Samsung it's been more then 3 months and still you are not able to figure out anything ? is this is customer service .?

[slammy]

I think we should go to consumer forum now. who else is facing this problem?