Original topic:

Notes not visible in recent apps many times

(Topic created on: 11-19-2024 07:25 PM)
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SandyK014
Active Level 3
Options
Galaxy Note
When i open Notes and then move to another apps and open recent apps, i dont see Notes app sometimes. Rest all the apps are visible except my recently opened note.
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3 Comments
HARIRAJ1809
Active Level 7
Galaxy Note
If you open Notes through the Notes app, it shows in the recent list, but if you open a PDF through My Files in the Notes app and exit the application, it will not show there.
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cs_member10
Moderator
Moderator
Options
Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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clubfoot
Beginner Level 2
Galaxy Note
There seems to be an issue with Samsung notes app . I have opened a pdf in samsung notes and I was using it as book in the notes app. Now when I open the pdf it's juz blank . No pages r seen, even after update ...
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