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06-04-2020 11:25 AM in
Galaxy Note
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06-04-2020 12:01 PM in
Galaxy Note- Mark as New
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06-04-2020 07:45 PM in
Galaxy NoteThey have been giving same suggestions to everyone out there. And still none of the Note 9 users are able to resolve this issue.
Why is it so hard to digest for Samsung that it started after March update.
Don't they think they should provide us the right update regarding this issue.
Or at least have the guts to accept that indeed this is Samsung fault.
This would be my last Samsung device.
RIP SAMSUNG IN MY LIFE
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06-05-2020 11:22 AM in
Galaxy Note
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06-06-2020 10:46 AM in
Galaxy NoteDear Samsung Member,
Greetings from Samsung Customer Support!
Please be assured and to resolve "Battery drainage" issue kindly follow the given below steps:
1)Battery optimization:-Settings>Select Device Maintenance/Device Care>Optimize>Optimize all options like Battery, Storage and Memory
2) Close background running apps:-Tap on recent key and close the background running application.
For more information on battery drainage please click on the link below:
http://www.samsung.com/in/support/skp/faq/1101689
If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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06-07-2020 11:23 AM in
Galaxy NoteAll the users who suddenly started facing heating issues , screen discoloration and other bugs after March 2020 Security update should visit service centers.
Even though none of them has any physical damages.
And you still want us to visit service centers that too for your buggy software updates.
And to add on this all the users are out of warranty.
At least use some common sense that this started happening to every note 9 users around the world . And you guys are harassing us to visit the service centers that to in COVID19. Where all the service centers are closed.
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06-23-2020 03:54 PM in
Galaxy NoteBuild Number : N960FXXU5ETF5
Android version : Q(Android 10)
Release Date : 2020-06-17
Security patch level : 2020-06-01
For more info check below link.
https://doc.samsungmobile.com/SM-N960F/INS/doc.html
just wanted to check if any one else have got this notification and tried to install it? any luck with in testing these issues? (screen discoloring or battery draining or screen flickering or green horizontal lines appearing)
