Original topic:

Note 9 green flicker

(Topic created on: 10-30-2020 05:12 PM)
195 Views
bg4658
Active Level 5
Options
Galaxy Note
Got the one UI2.5 update..but guess what the green flicker remains..
16 Comments
kaustubh10
Active Level 7
Galaxy Note
ok I'll keep that in my mind and try to make sure not to make any display problems
because as you know the display cost almost about 18k and Samsung won't be giving replacement for free of cost even though it's completely their fault

Do you replaced your display or using as it is with this display problem

0 Likes
Anonymous
Not applicable
Galaxy Note
yes some of the people getting on September mine also
0 Likes
Abusaleh77
Active Level 5
Galaxy Note
bro they fix this issue for free, I am also faced this all problem after Software update in my S9+ then samsung replaced with a new screen,battery,for free of cost even my phone have many scratches and out of warranty..
0 Likes
kaustubh10
Active Level 7
Galaxy Note
free of cost???
How many months ago did you buy your device
0 Likes
bg4658
Active Level 5
Galaxy Note
are you sure bro??
0 Likes
bg4658
Active Level 5
Galaxy Note
i have a latest update on this..just came from samsung service center...and yes they are going to replace the scree free of cost even for Out of warranty devices..but they are saying it takes 4 to 5 days to get all the approvals..so be ready to use normal device for 4 to 5 days..They have ordered a scree replacement for my device and will get a call after it arrives in the center..and if they are keeping the device for 4 to 5 days ask them for replacement device as its their responsibility to provide customer the replacement mobile.
0 Likes
cs-member13
Expert Level 4
Galaxy Note

Dear Samsung Member,


Greetings from Samsung Customer Support!

 

To resolve "display" issue kindly follow the given below steps:

1. Check device in safe mode: Press and hold the Power key, when Power off icon appears >Press and hold the power off icon.
Exit safe mode: Hold the power button and select restart on the device.
2. Reset the device: settings >General Management > Tap on Reset.
Note: Before reset make sure to have back up of the data via Smart Switch Mobile App
(Install Smart Switch App > Open > Click on Memory Card Icon >Back Up option > Choose the data for Back up > Back Up).

 

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes