note 10 plus

[Baburao8843]

After October security updates my note 10 plus is having a problem with sound....

Its suddenly dropped the sound of mediya player or any spps like YouTube.in this time I check the volume key its shows full volume....

When I restart the phone ...its become every thing ok .....

Any have such problems like this after updating. 

Plz tell me any salutation 

[MiraclePanda]

How did you update your phone ?
Did you download the update in phone or ?

[Baburao8843]

do u have note 10 pluse

[MiraclePanda]

yes I do 😁

[MiraclePanda]

Always update your phone with pc smartswitch or you could visit samsung service center, it's the safest way to make sure 0 errors

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

To resolve "Sound" issue kindly follow the given below step:

1. Check mute all sound option: Settings >> Accessibility >> Hearing enhancements >> Disable Mute all sounds (if enabled).

2. Reset the device: Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.

>> Tap on Settings>Tap on General Management>Tap on Reset.

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support