Note 9 Display discoloration affected users.
I am also facing same issue after installing March Security 2020 update. And yes I am under Extended warranty of Samsung Care Pack. But I will fight for what is wrong.
As we keep on getting robotic / copy paste solution from Customer care.
I contacted Samsung Care thru WhatsApp and thru their contact numbers. And I got 3 different answers.
1. WhatsApp - CC executive says "YE ISSUE TO PEHLI BAAR SUN RAHE SIR HUMLOG NOTE 9 K LIYE"
Called on Customer care numbers and 2 different solutions:
1. First Lady said may be there are problems we don't know, but after giving her the facts that this is worldwide issue, she kept on hold and said that she discussed with R&D executives and they told her that may be they are aware of this issue and whoever will register the complaint by calling Samsung CC, they will push some security patch only to those affected persons phone to resolve this issue.
2. This person told me that may be there are issues , and I asked then who all are the person mentioned below on Samsung Members App with Note 9 facing this issue. Because you are not confirming rather telling me that there can be iasue as such. After putting on hold he said that his seniors indeed confirmed that there are note 9 display issue and whether those are in warranty or out of warranty it will be fixed free of cost and condition is there should be no physical damage. (I have the call recordings of both)
Now question to everyone with Note 9 issue as hiw far you would go for this issue and how would you put fight with Samsung.
And AGAR KOI ISSUE NAHI , THEN WHO ALL ARE THE PERSON MENTIONED BELOW WITH NOTE 9 ISSUE.
KYA HUM LOG COVID19 MEIN MAJE LEIN RAHE.
Because Samsung haven't responded yet.
If this is the behavior, then I would rather sell kidney and buy iPhone, also I am done with Exynos processors in flagship phones.
|Affected Users on Samsung Members App||Reply from user of Samsung Care|
|aswinx1985||cs-member13 Active Level 6|
|D84 Active Level 1||cs_member9 Active Level 6|
|BMKHAN||cs-member13 Active Level 6|
|MilanGandhi||cs-member13 Active Level 6|
|Krish516||cs-member13 Active Level 6|
|parvez1122||cs_member9 Active Level 6|
|SheetalPal||cs_member9 Active Level 6|
|dipen1998||cs_member9 Active Level 6|
|Manoose||cs_member9 Active Level 6|
|Sourabhd2||cs_member9 Active Level 6|
|VikramsinhParmar||cs_member9 Active Level 6|
|Samsung_N8lBUhl||cs_member9 Active Level 6|
|Signup||cs_member9 Active Level 6|
|Amolkamble123||cs-member13 Active Level 6|
|AnkitTheRajput||cs-member13 Active Level 6|
|Varun013||cs-member13 Active Level 6|
|Samsungnote9_user||cs-member13 Active Level 6|
|AGP||cs-member13 Active Level 6|
|Samsung_hzzPckv||cs-member13 Active Level 6|
|Abhi031288||cs_member9 Active Level 6|
|titan3||cs_member9 Active Level 6|
|Sufeemohammad||cs_member10 Active Level 6|
|AbhirupYuvraaj||cs_member10 Active Level 6|
|Samsung_kLCEXgk||cs_member10 Active Level 6|
|AK0101||cs_member10 Active Level 6|
|Sai2007||cs_member10 Active Level 6|
|priyanka08||cs_member10 Active Level 6|
|samsung1waygic||cs_member10 Active Level 6|
|Aditya-M||cs_member10 Active Level 6|
|shrenz||cs_member9 Active Level 6|
|Nazmi||cs_member9 Active Level 6|
|rahulr020||cs_member9 Active Level 6|
Well, I would say experience are based on experience. I have not submitted yet. But do let us know if the issue is fixed for your Note 9. Once you update us then accordingly I will take action.
What's the status of your phone . What Service center has to say. Because based on your solution only we would come to reality check whether it is Hardware or Software issue. Please update us
Those who all are suffering from Note 9 display discoloration issue yellow / green tint after March update please comment YES here. Condition that they shouldn't have any physical damage.