Note 9 Display Discoloration Green Tint

[AK0101]

Hi,

Note 9 Display discoloration affected  users.

I am also facing same issue after installing March Security 2020 update.  And yes I am under Extended warranty  of Samsung Care Pack. But I will fight for what is wrong.

As we keep on getting robotic / copy paste solution from Customer care.

I contacted Samsung Care thru WhatsApp and thru their contact numbers. And I got 3 different answers.

1. WhatsApp - CC executive says "YE ISSUE TO PEHLI BAAR SUN RAHE SIR HUMLOG NOTE 9 K LIYE"

Called on Customer care numbers and 2 different solutions:

1. First Lady said may be there are problems we don't know, but after giving her the facts that this is worldwide issue, she kept on hold and said that she discussed  with R&D executives  and they told her that may be they are aware of this issue and whoever will register the complaint by calling Samsung CC, they will push some security patch only to those affected persons phone to resolve this issue.

2. This person told me that may be there are issues , and I asked then who all are the person mentioned  below on Samsung Members App with Note 9 facing  this issue. Because you are not confirming rather telling me that there can be iasue as such. After  putting on hold he said that  his seniors indeed confirmed that there are note 9 display issue and whether those are in warranty or out of warranty it will be fixed free of cost and condition is there should be no physical damage. (I have the call recordings of both)

Now question to everyone with Note 9 issue as hiw far you would go for this issue and how would you put fight with Samsung.

And AGAR KOI ISSUE NAHI , THEN WHO ALL ARE THE PERSON MENTIONED BELOW WITH NOTE 9 ISSUE.

KYA HUM LOG COVID19 MEIN MAJE LEIN RAHE.

Because Samsung haven't  responded yet.

If this is the behavior,  then I would rather sell kidney and buy iPhone,  also I am done with Exynos processors in flagship phones. 

Affected Users on Samsung Members App	Reply from user of Samsung Care
MrAbdulRahman
sjt07
aswinx1985	cs-member13 Active Level 6
SPenUser
D84 Active Level 1	cs_member9 Active Level 6
BMKHAN	cs-member13 Active Level 6
MilanGandhi	cs-member13 Active Level 6
SpaceNinja
Krish516	cs-member13 Active Level 6
parvez1122	cs_member9 Active Level 6
SheetalPal	cs_member9 Active Level 6
dipen1998	cs_member9 Active Level 6
Manoose	cs_member9 Active Level 6
Samsung_CmkgpoS
Sourabhd2	cs_member9 Active Level 6
VikramsinhParmar	cs_member9 Active Level 6
Samsung_N8lBUhl	cs_member9 Active Level 6
Signup	cs_member9 Active Level 6
Amolkamble123	cs-member13 Active Level 6
AnkitTheRajput	cs-member13 Active Level 6
umeshsen09	Samsung_Support3 Moderator
Samsung_c4KWKFU	Samsung_Support3 Moderator
Bhavesh20	Samsung_Support3 Moderator
lily123
Varun013	cs-member13 Active Level 6
sudarsanavarma
shoaib26
Nanavaras	Samsung_Support3 Moderator
Metalhead11
Samsungnote9_user	cs-member13 Active Level 6
RajeshkannaS
AGP	cs-member13 Active Level 6
hmlsg	Samsung_Support3 Moderator
jay222	Samsung_Support3 Moderator
shifan3612
Anonymous	Samsung_Support3 Moderator
Sumeet6795
Sumair123	Samsung_Support3 Moderator
Samsung_hzzPckv	cs-member13 Active Level 6
Abhi031288	cs_member9 Active Level 6
titan3	cs_member9 Active Level 6
SCORPIONADHVI	Samsung_Support3 Moderator
Sufeemohammad	cs_member10 Active Level 6
beingRajnish
MilanM
AbhirupYuvraaj	cs_member10 Active Level 6
RajiAgil
Tejdeepk
Samsung_kLCEXgk	cs_member10 Active Level 6
Samsung_N25rz2c
AK0101	cs_member10 Active Level 6
AvinashKGP	Samsung_Support3 Moderator
Jay831	Samsung_Support3 Moderator
ricky77	Samsung_Support3 Moderator
RahulS99	Samsung_Support3 Moderator
Sai2007	cs_member10 Active Level 6
mayankgautam0303	Samsung_Support3 Moderator
priyanka08	cs_member10 Active Level 6
Arul2721
Sumeet6795	Samsung_Support3 Moderator
samsung1waygic	cs_member10 Active Level 6
Samsung_UEbU3Au
Aditya-M	cs_member10 Active Level 6
Sandeep72	Samsung_Support3 Moderator
skmusic	Samsung_Support3 Moderator
maddynote9	Samsung_Support3 Moderator
Amarkangda	Samsung_Support3 Moderator
DEVIL1613	Samsung_Support3 Moderator
rameshnatarajank
saranram	Samsung_Support3 Moderator
sidzoom	Samsung_Support3 Moderator
shrenz	cs_member9 Active Level 6
Nazmi	cs_member9 Active Level 6
rahulr020	cs_member9 Active Level 6
Arun2303	Samsung_Support3 Moderator
Signup
Sowjanya22	Samsung_Support3 Moderator
shoaib26	Samsung_Support3 Moderator
maddynote9
vedsha08

[AK0101]

Well, I would say experience are based on experience. I have not submitted yet. But do let us know if the issue is fixed for your Note 9. Once you update us then accordingly I will take action.

[Dilli]

Good luck. File a strong petition

[AK0101]

Those who all are suffering from Note 9 display discoloration issue yellow / green tint after March update please comment YES here. Condition that they shouldn't have any physical damage.

[Draghima]

What kind of physical damage would exclude for servicing?

[shyamsai]

yes..s9plus also facing same proble ..when I updated software it started coming all lines on my screen

[Sirleen]

YES! 

[mdanjum]

yes

[ahnsourav]

same happens with my s9 plus display flikers like greenish

[AK0101]

@SPenUser please update us what is the status of your phone. What does service center has to say ...