Original topic:

Note 9 DeX issue, UPDATE: SOLVED

(Topic created on: 09-25-2019 12:52 AM)
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Bsmn
Active Level 6
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Galaxy Note
Hi, Am trying to connect note 9 to my office laptop docking station type C cable, it detects as a HDMI input and automatically Ethernet enabled along with a notification tap here to enable DeX, but note 9 is not projecting to the monitor via a docker. Anyone know how to fix this? Or do I need a direct type C HDMI cable to the monitor?
14 Comments
Gst26
Expert Level 5
Galaxy Note
I am using Original Type C to HDMI Cable from Samsung for Connecting with Monitor, TV & Projector etc...I am sorry, I haven't not Seen the picture of Docker and might not read your post Carefully..And I don't know much about this Docker, but these Third party Cables & Connectors are some times not work properly, Since I purchased online Type c to HDMI cable but it won't worked in TV & Projector, hence bring original Samsung Type C to HDMI cable and it is working well in all of them.
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Bsmn
Active Level 6
Galaxy Note
I got security update today, after update DeX started working for me.. 😊
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Anmar1985
Beginner Level 2
Galaxy Note

I have galaxy note 9  and I used baseus docking multiport adapter model GN16A and it was work very good but after the last softwear update of  galaxy note 9 .

the docking never work again 

 

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Bsmn
Active Level 6
Galaxy Note
Did you try connecting to your laptop directly with usb cabel and Dex software in laptop?
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Anmar1985
Beginner Level 2
Galaxy Note

I use the docking device(( not laptop))

look to the video 

https://youtu.be/1PcUXW0UNfE

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