Original topic:

Note 20 ultra battery issue after updating to Android 11

(Topic created on: 01-03-2021 09:37 AM)
1404 Views
mandevia
Active Level 4
Options
Galaxy Note
Even after doing necessary setting changes as recommended,battery is not supportive draining very fast In idle time it's draining more then 20% in the night which was not the case before updating to Android 11. I think some software update is required to fix the issue. After fully charging in the morning, at about 3pm it's showing 20% with moderate to heavy usage
6 Comments
Suyo
Active Level 6
Galaxy Note
every new upgrade tests the performance, it should be resolved without any fix in a few days or they'll keep releasing minor patches.
0 Likes
SamNoteFan
Active Level 6
Galaxy Note
same problem here . very poor battery back up .
Galaxy Note
battery 🔋 drain fast after android 11 update
Anonymous
Not applicable
Galaxy Note
Take backup and reset the phone.
0 Likes
cs-member13
Expert Level 4
Galaxy Note

Dear Samsung Member,


Greetings from Samsung Customer Support!


We are sorry for the inconvenience caused to you. We request you to kindly send us the error log file again along with the Video or Screen-shots within 15 minutes of issue occurrence through error report section from Samsung Member Application:- Samsung member > Click on beta banner > Switch to beta mode > Beta feedback > Send feedback > Error report. As this will help us to further investigate and resolve your concern.


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

0 Likes
mandevia
Active Level 4
Galaxy Note
I have send certain error reports regarding phone logs which is hanging quite often after updating to Android 11
0 Likes