Note 10 plus SIM issue after One UI 4.0 update

[S_Kumar73]

After one ui 4.0 we facing intermittent network issue. Especially JIo SIM(new sim). It totally disconnected and showing no network symbol and showing emergency calls only. So I removed the SIM and put it in another phone and it's working without any issue. Again I put the SIM in note 10 plus and facing the same issue. I think this need to be addressed immediately. 

I've sent error report also but those guys as usual will reply stating didn't received any error report.

[user963]

Reset network settings




If you like my answer click on 3 dots and accept my solution

[S_Kumar73]

Bro, before posting this I did all the basic steps. So I can't accept ur solution.

[user963]

Okay

[WalkieTechie]

There are only 3 network operators remaining in India. It's a shame Samsung can optimize the update for them.

[leonaidus]

i still didnt receive uodate for note 10 plus

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We apologize for the inconvenience you are facing. We understand your concern and will help you resolve this. Kindly follow the below steps to resolve your issue:

Check device network mode settings
Please follow the below steps.

Step1: Navigate to apps screen and tap on Settings.
Step2: Tap on Connections.
Step3: Tap on Mobile networks.
Step4: Tap on network mode SIM1 or SIM2.
Step5: Select network mode.

Note: We recommend to set device network mode as LTE/3G/2G (auto connect) mode.

Check network operator settings
Kindly set device network operator as "Automatically".

Please follow the below steps.

Step1: Navigate to apps screen and tap on Settings.
Step2: Tap on Connections.
Step3: Tap on Mobile networks.
Step4: Tap on Network operators.
Step5: Select automatically.
Note: We recommend to set device network operators as LTE/3G/2G (auto connect) mode.
Step6: Tap on OK.
Step7: Registered on network.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[S_Kumar73]

@cs-membet13, kindly read my post carefully and understand before posting the chatbot response.