Original topic:

Note 10+ mic issue

(Topic created on: 09-30-2019 05:13 PM)
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Mashah
Active Level 4
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Galaxy Note
I am having a pretty weired mic issue on my Note 10+.
When I do a video call the another person hear very low voice but if I do a regular call then there is no issue. I tried to do a video call with headphone also but same result. 
I checked mic with Internal hardware test and it shows its fine. 
I tried with whatsapp and duo both and also tried calling different person but same result. 
When I video called same people with different phone then voice was good.
Does Anyone have this issue? Any solution? 

I was not able to contact customer care since I am out of India but will contact them once I come back. 
2 Comments
Mashah
Active Level 4
Galaxy Note
Hi. Thanks for your reply Dilli., but solved issue with factory reset andvwiping all storage.
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Raj988
Active Level 3
Galaxy Note
Did it work. I am also having the same issue.
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