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Active Level 1
Hello. Yesterday night I charged my phone to 100% . Time was around 1am . I didn't touch my phone. I woke up around 3 am to find the battery has drained to from 100 to 95%. Whatsapp service and Google play service have consumed battery as per the battery data. Now I turned off sync and did some browsing for some 5 min and then I left the phone alone. The battery % was 94 at that time  I woke up at 6am and found the battery percentage  to be 88%. I took the screen shot of the background run apps from the device care . 
Guys pls look into this battery drain issue. Need ur help to lessen it.
Regards
Smruti ranjan

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4 Comments
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Active Level 5
what is the screen in time you are expecting? this drain doesnt seems to be abnormal. However you may try tweaking few settings like deep sleep apps and so on to extend the battery life. but this seems to be normal. try updading the applications. and clear cache if possible.
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Active Level 1
I am getting a SOT of approx 5 hrs in moderate usage. I have another phone ( Poco F1) which drains only 1-2% of battery overnight.
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Active Level 5
it depends on the processor and boils down to optimisation of the software. 5 hrs is a descent SOT in my opinion. I am also getting the same. my office emails, okta 2fa, concur, slack, everything runs on phone. so I guess its fine. please make sure you have updated the applications.
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Active Level 7

Dear Samsung Member,

Greetings from Samsung Customer Support!


To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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