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09-11-2020 08:53 PM in
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09-11-2020 09:13 PM in
Galaxy NoteAnd also I couldn't get the link for the article but you can Google the tricks to increase the performance of Ultrasonic fingerprint scanner and hope that will help.
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09-14-2020 11:31 PM in
Galaxy NoteDear Samsung Member,
Greetings from Samsung Customer Support!
Please perform the below mentioned steps to resolve the issue:
* To improve recognition performance, register fingerprints of the hand used most often to perform tasks on the device.
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support