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06-09-2020 02:49 AM in
Galaxy NoteHi, recently bought Samsung Note 10 lite. I am not a heavy user. I saw good reviews for this device. So went ahead and got it. However from day one I am not getting full day battery for normal use. I do not watch movies, I do not play games, I just use it to do web browsing and use my mobile as a hotspot . From last 7 days since I bought this new phone I have to charge it at least three times a day. When i go to the battery usage settings is the normal screen on time for a day is around 6 hours in total with at least two and half full charge done in a day. In fact when I charged to 100% and go to sleep and when I wake up in the morning I loose almost 25% of the battery charge that too without screen time I don't know whether this is my device issue or in general note10 Lite with Android 10 consumes so much battery. My earlier Samsung device A8 Plus with 3500mAh battery used to give me 1.5 day a of normal usage with the same amount of screen time, hotspot and gradually after 2 years I lost around 20% of the battery capacity. I am surprised that a new Samsung Galaxy Note device is actually giving me lower usage time on single charge then at two and half year old A8 Plus which lasted last for around 12 hours with normal usage.
Kindly suggest me any help to resolve this battery drain issue .
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06-09-2020 06:30 AM in
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06-09-2020 07:21 AM in
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12-18-2020 01:33 PM in
Galaxy NoteBro even i am facing the same thing .. but samsung service center near my area is **bleep** .. they dont attend to customers as customers.. its just they take the phone and tell us to wait .. and i feel they just give it bac with some pintouts telling what all checks they have performed ... just bull **bleep** .. the phone is the same .. same battery lasts only half a day with normal use
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06-11-2020 05:55 PM in
Galaxy NoteDear Samsung Member,
Greetings from Samsung Customer Support!
Please visit this mentioned link to resolve your device battery drain issue: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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10-01-2020 06:30 PM in
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01-12-2021 08:58 PM in
Galaxy NoteI am facing the same problem from the time i have bought
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01-28-2021 09:34 AM in
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02-06-2021 10:16 PM in
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02-28-2021 08:25 PM in
Galaxy Note