Original topic:

Note 10 lite Fingerprint and face unlock does not work

(Topic created on: 08-03-2020 12:15 PM)
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Anonymous
Not applicable
Options
Galaxy Note
Recently purchased galaxy note10 lite.
The Fingerprint  and face unlock are really bad and don't work most of the times
Nikunj007
Active Level 2
Galaxy Note
Any one have tried with removing screen guard which come with phone? Really bad... Also camera is not up to the mark.
drifta3137
Beginner Level 2
Galaxy Note

Worked it out so as far as me and my partner can work out the fingerprint will only work properly if you have aod (always on display) is on but if you have that feature turned off it will not work at all even if screen  awake on lock screen 

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suneelbalhara
Beginner Level 2
Galaxy Note
I am facing the same problem, I think I wasted 40000. cheap Chinese phones sensors work lightening fast samung face recognition and fingerprint sensor **bleep**
suneelbalhara
Beginner Level 2
Galaxy Note
I am not going to buy samsung again
anilhans
Beginner Level 2
Galaxy Note
Just bought a Samsung Note 10 Lite, and I am already frustrated with Face Recognition and Fingerprint sensor.... I was using OnePlus 6t and it was working so well with face recognition.... Request to samsung to do something quickly as its so inconvenient to have such a bad situation with the face recognition..... Plz help
mecando
Beginner Level 2
Galaxy Note

Fully agreed! Face Recognition and finger sensors really **bleep**! Regretted getting Samsung!

Remmi
Beginner Level 2
Galaxy Note
finger print sensor doesn't work when location changes
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rsarres
Beginner Level 2
Galaxy Note

I have improved a lot the fingerprint accuracy registering my fingerprint with a light touch and avoiding to change too much of the area that is registered. In other words, I do not press my finger too hard and register the same area of the finger all the time.

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Anonymous
Not applicable
Galaxy Note
Go into setting, search optimization battery usage and search from com.samsung (biometric). turn it off. you are done.
Nikunj007
Active Level 2
Galaxy Note
I think it's working well. Still testing more with this option. Thanks for your reply it will help lots members.