Original topic:

Note 10 heating n battery issue

(Topic created on: 04-08-2020 05:39 PM)
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Jakis
Active Level 4
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Galaxy Note

image

After recent update, my galaxy note 10+ is heating frequently. Apart from that, the battery is draining very fast. Time for charging is taking too long though its fast charging. During 6 hours it reached to 60% from 20%.
Whats the matter and issue?
Getting frustrated.....!! 
5 Comments
hedgehog
Expert Level 5
Galaxy Note
drshobs9
Active Level 5
Galaxy Note
samsung is shittt admit it
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bla
Active Level 2
Galaxy Note
non of the phone released in market are perfect.
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Samsung_Support4
Moderator
Moderator
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Galaxy Note

Dear Samsung Member,

 

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

 

1. Uninstall the unnecessary apps. Too many apps installed on device may cause the device heating issue.

 

2. Long duration of graphics intensive gaming sessions may cause the heating issue. Avoid long gaming sessions.

 

3. Usage of mobile phone when charging may cause the heating issue. So we recommend you to avoid usage of mobile phone while charging.

 

To resolve your battery drainage problem please follow the steps in the given link:
https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > click on “+“icon > send feedback > error report/ask questions).

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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