Original topic:

Battery draining issue

(Topic created on: 08-28-2022 12:39 AM)
263 Views
KristianSaha
Beginner Level 2
Options
Galaxy Note
I have been using my Galaxy Note 10 Lite for about 18 months. The battery life was good until I installed One UI 4.1. It was a major change in battery life. I was getting 1.5 to 2 hours less battery life.😭

 And heating is free Thanks Samsung😒👍
5 Comments
ashara-dayne
Active Level 4
Galaxy Note
Same here! 😩
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KristianSaha
Beginner Level 2
Galaxy Note
🥲
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VinodKumarvm
Active Level 1
Galaxy Note
Yes after updating samsung galaxy note 10+is also has battery 🔋 drain issue samsung software engineer team please solve this issue
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KristianSaha
Beginner Level 2
Galaxy Note
Agree 💯
cs_member8
Moderator
Moderator
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Galaxy Note

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.
Battery optimization helps you to boost the battery performance of your device. To check battery optimization:

Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage and Memory

Kindly turn off the smart features of the device and other connectivity features when not in use, which will eventually help you to reduce battery power consumption (smart features such as Motion gestures in advance feature and Bluetooth, Wi-Fi, Hotspot, etc.).

Please follow the below steps:
1. Swipe down on the home screen to open the notification panel.
2. Tap on Bluetooth, Location/GPS, Wi-Fi, Mobile hotspot, NFC, etc. to turn off.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

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