Original topic:

Note 10 Plus hanging

(Topic created on: 03-10-2020 03:22 PM)
434 Views
abhinaymandava
Active Level 1
Options
Galaxy Note
Is anyone facing issue such as phone stuck/hang after updating the software. 

image
Have any idea what to do? Please help me. 
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7 Comments
Manojtomer
Active Level 8
Galaxy Note
Not facing such a problem.
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batking33
Active Level 8
Galaxy Note
go into recovery mode and wipe cache partition and reboot
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A2ksharma
Beginner Level 2
Galaxy Note
how we can go in recovery mode
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Anikroyale
Expert Level 5
Galaxy Note
Power off the device, then if power button plus volume up button.
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Sueve143
Active Level 3
Galaxy Note
Try to reset factory default
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Balu332
Active Level 6
Galaxy Note
Yes bro my phone has also slowed and hanging few times.
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Galaxy Note

Hi there,

 

Please perform the following steps to resolve the issue:

1- Make sure that 20% internal storage is free for which clear the RAM memory and storage of device (Settings > Device care > Memory/Storage > Clean Now).

2- Stop the background running app (Tap on the left soft key and close all the running apps).

3- Check the mentioned issue in safe mode.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > click on “+“icon > send feedback > error report/ask questions). 

 

Regards,

Team Samsung Members

 

 

 

 

 

 

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