Original topic:

Note 10+ Fast Charging Issue After One UI 2.1

(Topic created on: 04-17-2020 09:13 PM)
1039 Views
007Jay
Active Level 3
Options
Galaxy Note
Does Anyone Faces fast charging  i  note 10+?

If anyone faces comments below

And what should I do now?
Please Tell Me.
10 Comments
S_Kumar73
Expert Level 5
Galaxy Note
yes. im facing. even i reset my phone. after Hard reset the charging result is same. it takes almosy 1 hr 20 mins to charge 100%, where as before we got 100 in just 1hr
007Jay
Active Level 3
Galaxy Note
we want fix this issue ASAP
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addicted2088
Active Level 6
Galaxy Note
wait for an update, don't reset your phone. no solution for now.
0 Likes
Lifehacker
Active Level 7
Galaxy Note
I'm having issues too. if I put it on charge and some app updates are downloading, it charges so slowly. Even otherwise the charge speed has reduced. Samsung knows how to screw up a good phone with software updates
0 Likes
Palindrome
Active Level 6
Galaxy Note
Same it is taking ages to charge, really this note 10+ has got me a real bad experience, all the notes in the past were really good, but this one i had a real bitter experience with.
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Samsung_Support4
Moderator
Moderator
Options
Galaxy Note

Dear Samsung Member,

 

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. We always recommend to use genuine Samsung charger for charging your device.

 

2. Check your charging cable (USB cable) for physical damage such as wear and tear, bent prongs etc. If it is damaged then kindly visit your nearest service center to get it replaced.

 

3. Check charger functionality, try to charge your device with some other charger or use your charger to charge some other device.

 

4. Check charging, if rating is 15W or above. Kindly try to charge the device in a non-inverter socket.

Note: Kindly open Device care from Settings > Battery > Please tap on 3 dots(more option) at the top right hand side > please select settings > enable fast cable charging.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > click on “+“icon > send feedback > error report/ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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007Jay
Active Level 3
Galaxy Note
All Thing Is Enabled Still phone charging slow read other users comment they also facing this issues so please fix this issue in next update ASAP.
0 Likes
nrjO
Active Level 1
Galaxy Note
hi samsung please help phone is literally charging slow
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007Jay
Active Level 3
Galaxy Note
yeah bro literally very slow and there is no update of may patch so i hope they will rollout update with fix charging issue.
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