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Original topic:

Note 10+ 5G Charging Problem (Temperature Icon-On Screen)

(Topic created on: 11/9/20 6:35 PM)
AAlmonte
Beginner Level 2
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Galaxy Note

Dear Samsung UAE,

 

If you may, I was as charging my phone with the provided charger and and cable yet suddenly it wont charge. Please be advised that a Temperature Icon suddenly appeared after the Charging Icon. I already tried several genuine chargers and cords but still the issue remains.

 

inquiring for your specialization on the possible solution to this issue.

 

Thank you Very much and have a great day ahead!

Kind Regards,

 

AAlmonte

3 Comments
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Galaxy Note
Check with Samsung care might be a manufacture defect
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Ahmadأحمد
Active Level 6
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Galaxy Note
by writing you can not solve the problems, go to dubai mall or Samsung media city to check ur device
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Samsung_specialist
Community Manager
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Galaxy Note

Hi,

Sorry to hear about the issue - did you try the device with a different charger? If the issue continues, please take the device to the nearest certified Samsung Service Center to have the device checked out. 

Hope that helps. 

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