Original topic:

Need solution or advice

(Topic created on: 04-06-2020 06:46 PM)
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catchhafy
Active Level 6
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Galaxy Note
Hi,

I am using note 10 plus and I have a problem with internet if i try to use indoor  at ground floor or outside there is no connection also call failed to reach but I am try in open top terrace of my building it's working fine also I tried to diagnose network via airtel app its showed there is no sim in tray uff am totally confused if sim not in the tray then how worked in top of terrace also I tried same sim in other old phone its working fine in all areas. So plz any guide me any setting need to change or anything else.


Thanks.

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3 Comments
chitti1998
Expert Level 1
Galaxy Note
reset APN once and try
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catchhafy
Active Level 6
Galaxy Note
how to reset
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chitti1998
Expert Level 1
Galaxy Note
go to settings > mobile networks > APN > delete APN and reset. then restart your phone.
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