Original topic:

My Galaxy Note 8 None of the Sensors working

(Topic created on: 08-19-2018 06:13 PM)
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Lalu1
Beginner Level 2
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Galaxy Note
Dear Friends,

All in a sudden I found my new Note 8 phone display not switching off, And it's not responding too...After I pressed power button, when display got off then press power button again , then screen responding.But the catch is when the screen is on the brightness dipped to least minimum

Because of this issue I resetted my phone and after that I found my Auto brightness not working .All other problems as of now solved.

what should I do to get my Auto brightness back?

Regards,
Liju
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16 Comments
Lalu1
Beginner Level 2
Galaxy Note
Nope it's Exynos
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admin_
Expert Level 5
Galaxy Note
We apologize for the inconvenience caused. Regarding your concern we would suggest you to visit nearby Samsung Service Centre in order to get your device physically inspected by the Service Engineer. Please find service centre details in the link provided -http://www.samsung.com/in/support/servicelocation

Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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Lalu1
Beginner Level 2
Galaxy Note
Dear Sir.
Is it possible I can get this thing repaired at India....As none of the sensors are working I think it's Motherboard issue, So how much it cost to replace mother board? Is there any chance?
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sanks
Beginner Level 2
Galaxy Note
same issue in my Note 8 phone . im in Sri Lanka and even the heart rate sensor dnt work..only sensor works is the fingurprint sensor. It cant be a IC issue..Belive its some thing to do with the update they push. My update virsion is N950FXXU3BRA8/N950FOXM2BRA1/N950FXXU3BRA2
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Lalu1
Beginner Level 2
Galaxy Note
I contacted the ebay seller (US seller) .He said international versions don't have warranty..we trust Samsung and buying these costly flagships thereby supporting them.At the end of the day if we have trouble with their device they don't have any damn reaponsiblity to give a resolution...Feels very sad
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sanks
Beginner Level 2
Galaxy Note
same issue in my Note 8 phone . im in Sri Lanka and even the heart rate sensor dnt work..only sensor works is the fingurprint sensor. It cant be a IC issue..Belive its some thing to do with the update they push. My update virsion is N950FXXU3BRA8/N950FOXM2BRA1/N950FXXU3BRA2
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Striker247
Active Level 4
Galaxy Note
Did you fix this?
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