Original topic:

Fingerprint sensor is not working

(Topic created on: 09-03-2021 06:45 PM)
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Sonukz
Beginner Level 3
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Galaxy Note
I have galaxy note9,the fingerprint sensor of my device is not working ,it shows error message (The fingerprint sensor is not responding,try again later)
Can someone please give a diagnosis update on this issue.
Thanks
1 Comment
Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

* Check after rebooting your device. 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,  
Samsung Customer Support

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