Jio 5g not working in Samsung

[rocketram]

Jio 5g is not working in my samsung galaxy note 20 ultra. What is the actual problem it has.

[Fast_n_Curious]

Where did you purchase the device from?

[rocketram]

From UAE

[Fast_n_Curious]

See this screenshot for Jio device compatibility page

[rocketram]

Does samsung release any software updates to rectify this problem

[Fast_n_Curious]

No.

[Bejoy83]

Was it working before or are you putting the Sim for the first time?

[rocketram]

Yes for the first time I am putting my jio sim

[Bejoy83]

Check with Jio support

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we want to inform you that 5G is not supported in overseas models in India.

Warm Regards,
Samsung Customer Support