Original topic:

Issues on Note10 lite -on September security patch

(Topic created on: 09-23-2020 12:45 PM)
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drpiyush24
Active Level 6
Options
Galaxy Note
I have visited service center and service center technician said its software issues only samsung OTA update can fix this.

Already Sent error feedback reports many times in members app, but feedback response did not fixed any of the problem. As its widespread software bugs in all Note10 lite, all users facing this below issues, you can also see attached post links below where Note10 lite other users complaining same.

I'm on latest one ui 2.5 September security patch update, 
I have done factory reset several times, Still non of the following problem got fixed..

Most of the following problem we were reporting from March i.e. 6 month but non of them got fixed until now. 

  • Front camera picture quality is very very bad in low light, needs lot of improvements especially in low light.
  • Edge screen panel- Compass app causing unwanted vibrations in background and also draining battery so much..please fix this
  • Green tint on display in grey colours (seen prominently in dark environment)
  •  Slow Fingerprint unlock, fingerprint works great in other apps but its very very slow while unlocking the phone
  • Battery drain increased so much after this September security patch update of one ui 2.5.
  • Back camera photos have so much noise in all modes -both normal and night mode
  • Night mode photos from both back and front camera have over contrast, over saturation and over sharpness.. please fix it...
  • Videos comes very very noisy in low light also have pinkish tint
  •  Pink tint in corners in low light in rear camera photo and video mode.
  • Display touch problem while charging for some users
  • Proximity sensor not working properly while on call (screen do not turn on even phone is not close to ear) for some people
  • Light sensor have high battery drain..Please rectify this issue many people complaining.
Feature request :
  • Wireless DEX you can easily give us with update, even A90 have wireless Dex, please give it to us, its most demanded features by user of Note10 lite as it increases productivity. 
  • Live Bokeh mode in video camera is missing, even S10 lite have it.
  • AltZ features are missing, even A51 and A71 have it.
  •  Useful card option in message app is missing, all samsung phone it.


We hope you guys fix this issues in next software OTA update. Its been more than 6 months we haven't got any fix on any of this bugs. Thank you...

Other Note10 lite users complaining same problems:












81 Comments
ÖmerLüser
Active Level 1
Galaxy Note

I have same problems, too.

0 Likes
kris92
Active Level 1
Galaxy Note
after september update, wifi calling for note 10 lite is not working, it says no service, and battery life is pathetic , its a name sake 4500 mah battery
0 Likes
deepalibhatia
Active Level 1
Galaxy Note
🤣🤣
0 Likes
Keshava72
Active Level 1
Galaxy Note
I have factory reseted phone several time for below issues....
Also went to service center they said only software OTA update can fix this..

Issues with camera:

Front camera picture quality is very very bad in low light, needs lot of improvements especially in low light.

Night mode photos from both back and front camera have over contrast, over saturation and over sharpness.. please fix it...

Back camera photos have so much noise in all modes -both normal and night mode

Videos comes very very noisy in low light also have pinkish tint

Pink tint in corners in low light in rear camera photo and video mode.
RafaelKDP
Beginner Level 5
Galaxy Note

I can't express my disappointment with this device's front camera. Marketing announced that it would be something at the level of line tops and yet the quality we receive does not rival the worst entry-level cameras. The front camera just doesn't focus. Either it has a fixed focus or simply all the devices in this line are buggy or have been sent defective. This is unacceptable. This practice characterizes misleading advertising. I have been a Samsung customer for many years and I have never used a cell phone from this company with the front camera so bad. What's the use of a 32mp sensor and delivering lower quality than a 2mp sensor. ABSURD!

0 Likes
DrJaspreet
Active Level 1
Galaxy Note
Common samsung, with enough people facing problems, patch them with software updates.
we are not asking out of the way for hardware problems, if any.
We need:
-consistent performance
-better camera performance/fully enabled camer2api support
-better biometrics i.e their consistency ( its annoyingly embarassing at times)
- screen issues
- proximity sensor problems as described above
- patching annoying edge display compass/vibration with its battery draining
- touch problems while charging the phone

Its a humble request from note 10 lite community expecting promising help from samsung community!
0 Likes
Samsung_Support3
Moderator
Moderator
Options
Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* To improve recognition performance, register fingerprints of the hand used most often to perform tasks on the device.


To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes
drpiyush24
Active Level 6
Galaxy Note
you guys still do not accepting problems.. you guys only give lame solutions rather than fixing problems.. Samsung please spend more on software developers than PR team adn advertisements.
0 Likes
itsgauravsharma
Beginner Level 4
Galaxy Note
please fix the above issues
HRXRIK
Active Level 1
Galaxy Note
I have samsung Galaxy S10 lite...and m facing screen green tint in low brightness when dark mode is on...if they wish they can easily fix this problem...but they don't ...after paying around 50k m facing the problem green tint...and this is so annoying..
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