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09-20-2020 05:51 PM (Last edited 09-22-2020 05:34 AM ) in
Galaxy Note- Front camera picture quality is very very bad in low light, needs lot of improvements especially in low light.
- Edge screen panel- Compass app causing unwanted vibrations in background and also draining battery so much..please fix this
- Green tint on display in grey colours (seen prominently in dark environment)
- Slow Fingerprint unlock, fingerprint works great in other apps but its very very slow while unlocking the phone
- Battery drain increased so much after this September security patch update of one ui 2.5.
- Back camera photos have so much noise in all modes -both normal and night mode
- Night mode photos from both back and front camera have over contrast, over saturation and over sharpness.. please fix it...
- Videos comes very very noisy in low light also have pinkish tint
- Pink tint in corners in low light in rear camera photo and video mode.
- Display touch problem while charging for some users
- Proximity sensor not working properly while on call (screen do not turn on even phone is not close to ear) for some people
- Light sensor have high battery drain..Please rectify this issue many people complaining.
- Wireless DEX you can easily give us with update, even A90 have wireless Dex, please give it to us, its most demanded features by user of Note10 lite as it increases productivity.
- Live Bokeh mode in video camera is missing, even S10 lite have it.
- AltZ features are missing, even A51 and A71 have it.
- Useful card option in message app is missing, all samsung phone it.
We hope you guys fix this issues in next software OTA update. Its been more than 6 months we haven't got any fix on any of this bugs. Thank you...
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09-22-2020 11:44 AM (Last edited 09-22-2020 11:45 AM ) in
Galaxy NoteI have same problems, too.
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09-22-2020 12:01 PM in
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09-22-2020 01:07 PM in
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09-22-2020 08:06 PM in
Galaxy NoteAlso went to service center they said only software OTA update can fix this..
Issues with camera:
Front camera picture quality is very very bad in low light, needs lot of improvements especially in low light.
Night mode photos from both back and front camera have over contrast, over saturation and over sharpness.. please fix it...
Back camera photos have so much noise in all modes -both normal and night mode
Videos comes very very noisy in low light also have pinkish tint
Pink tint in corners in low light in rear camera photo and video mode.
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09-22-2020 09:42 PM in
Galaxy NoteI can't express my disappointment with this device's front camera. Marketing announced that it would be something at the level of line tops and yet the quality we receive does not rival the worst entry-level cameras. The front camera just doesn't focus. Either it has a fixed focus or simply all the devices in this line are buggy or have been sent defective. This is unacceptable. This practice characterizes misleading advertising. I have been a Samsung customer for many years and I have never used a cell phone from this company with the front camera so bad. What's the use of a 32mp sensor and delivering lower quality than a 2mp sensor. ABSURD!
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09-23-2020 12:45 PM in
Galaxy Notewe are not asking out of the way for hardware problems, if any.
We need:
-consistent performance
-better camera performance/fully enabled camer2api support
-better biometrics i.e their consistency ( its annoyingly embarassing at times)
- screen issues
- proximity sensor problems as described above
- patching annoying edge display compass/vibration with its battery draining
- touch problems while charging the phone
Its a humble request from note 10 lite community expecting promising help from samsung community!
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09-26-2020 04:39 PM in
Galaxy NoteDear Samsung Member,
Greetings from Samsung Customer Support!
Please perform the below mentioned steps to resolve the issue:
* To improve recognition performance, register fingerprints of the hand used most often to perform tasks on the device.
To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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09-26-2020 04:53 PM in
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09-30-2020 04:51 AM in
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09-30-2020 04:24 PM in
Galaxy Note