Original topic:

fingerprint issue

(Topic created on: 08-29-2020 05:21 PM)
309 Views
ajinkya30
Beginner Level 2
Options
Galaxy Note
Please give an update of biometric sensor (too much slow response) for note 10 lite.
8 Comments
veer
Expert Level 5
Galaxy Note
One time delete your current fingerprint and register agian after not sloved send feedback to samsung and wait for next update
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ajinkya30
Beginner Level 2
Galaxy Note
already remove and add still have same issue
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veer
Expert Level 5
Galaxy Note
you may wait for next update brother
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AGP25
Active Level 7
Galaxy Note
I have the same mobile...do one thing register the same finger twice and check if it works
for me it works fine
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Galaxy Note
registering finger print is bit hard in this phone as it was not even recognize finger prints easily. so temp solution i have registered one thumb in all fingerprints then only it provide 80% probably to unlock with my thumb
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Galaxy Note
waiting for appropriate solution of this
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Ehsank
Expert Level 5
Galaxy Note
register again with all sides of your fingers and add same finger 2-3 times simultaneously for better result
Samsung_Support3
Moderator
Moderator
Options
Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* To improve recognition performance, register fingerprints of the hand used most often to perform tasks on the device.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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