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08-29-2020 06:21 PM in
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08-29-2020 06:25 PM (Last edited 08-29-2020 06:26 PM ) in
Galaxy Notehttps://r2.community.samsung.com/t5/Galaxy-A/Screen-On-Time-in-A71/td-p/5291228
if this resolve your issue then accept my solution by clicking three dots
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08-29-2020 06:45 PM in
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08-29-2020 07:39 PM (Last edited 08-29-2020 07:39 PM ) in
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08-29-2020 10:55 PM in
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09-01-2020 11:50 AM in
Galaxy NoteHi, having the same issue with my newly purchased device Note20. Apart from the quick battery drain the charging is also slow, is what i feel. I have upgraded from Note10, which had no issues and lasted much longer with intense usage.
Have tried all optimization tips and tricks, but still the drain issue is there. There is a problem in general with Note20 ultra & note20 both as users as complained about the same in various forums across the regions. For a flagship that is marketing battery life as a USP, I am really disappointing. over it the customer care suggests to go to service centre, which is absurd.
Samsung should provide an update maybe to solve this quickly or the bad word of mouth will result in loss of image for the Note device.
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09-01-2020 06:09 PM in
Galaxy NoteDear Samsung Member,
Greetings from Samsung Customer Support!
To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support