Original topic:

Poor performance of front camera

(Topic created on: 08-22-2020 07:51 PM)
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Ifthakhar
Beginner Level 2
Options
Galaxy Note
I just brought note 10 lite yesterday and really disappointed by it's 32MP front camera. My last phone was local phone with 16MP of front camera which was better than it. I'm really shocked. My profile pic has been taken by it ☹ 
5 Comments
veer
Expert Level 5
Galaxy Note
wait for update and also send feedback to samsung
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Ifthakhar
Beginner Level 2
Galaxy Note
Thanks. Where I can give feedback to Samsung?
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veer
Expert Level 5
Galaxy Note
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cs-member13
Expert Level 4
Galaxy Note

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please be assured and perform following methods to resolve the Camera issue:-


1. Please clear data or cache of Camera Application(Tap Settings > Apps > Camera > Storage > Clear Cache/data).


2. Reset the Device:- Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite
How to reset:- Settings>General Management>Reset.


If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

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bossuperior
Active Level 1
Galaxy Note

me too

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