Original topic:

Issue with One UI 3.0 update

(Topic created on: 02-23-2021 11:05 PM)
408 Views
SujanBantawa
Active Level 1
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Galaxy Note
After the recent update my galaxy note 10 lite's volume keys are sometimes not working...
Does anyone have the same problem or is it just me??
9 Comments
Vicky_A52
Expert Level 5
Galaxy Note
they solve in 3.1 update wait
Ehsank
Expert Level 5
Galaxy Note
sometimes and on any specific app or randomly anytime?
SujanBantawa
Active Level 1
Galaxy Note
randomly... even when I am in my homescreen..
Ehsank
Expert Level 5
Galaxy Note
see as its physical button issue so its a matter of physical inspection so better to visit service centre but just for try
as of now once clear Wipe cache partition and once Reboot in a safemode

Steps to perform.
1) Turn off the device.

(Connect with type C cable/type C earphone only for Android 11)

2) Press and hold the Volume Up key and the power button.
3) When the Android logo displays, release all keys.
4) Press the Volume down key to navigate and select "Wipe cache partition".
5) Press Power key to select. When the wipe cache partition is complete, Select Reboot System.
6) Press the Power key to restart the device.

and once Reboot in a safemode

steps to turn safemode;
long press on power button>
long press on power off option>click on safemode >your mobile will restart and turn into safemode.


Screenshot_20200815-223930_Samsung Members_59466.jpg

Screenshot_20200815-223913_Samsung Members_59464.jpg

BearXXV
Active Level 10
Galaxy Note
Are you sure it's the software or hardware?
SujanBantawa
Active Level 1
Galaxy Note
Its software for sure...
BearXXV
Active Level 10
Galaxy Note
I know it's not solution to your problem but try using some app to see if it's just One UI. Try 'Ultra Volume' from play store by the developer 'treydev Inc.' use this app and check if it's just One UI software. If it's just software try resetting your device's settings and you won't even loose your data. Hope this helps 🙏🏼
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AbhishekPuri
Active Level 10
Galaxy Note
it's is not problem of software because I am also using note 10 lite & I aren't facing any problem even after updated my device it running very smoothly, u need to visit service center.
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Samsung_Support1
Moderator
Moderator
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Galaxy Note

Dear Samsung Member,


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