Original topic:

Heating issue

(Topic created on: 11-11-2021 01:30 PM)
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singhtj
Beginner Level 4
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Galaxy Note
I have heating issues in my note 20 pleas resolve my problem asap
4 Comments
MoonStarrer
Active Level 6
Galaxy Note
Restrict background usage of apps. Don't overload your RAM. Prolonged use of camera with high resolution can also cause heating.
Lekshmanan
Expert Level 3
Galaxy Note
There Are So Many Things Causes Heat.
Lekshmanan
Expert Level 3
Galaxy Note
1. Turn off unused functions like Wi-Fi, GPS, Bluetooth & Location settings when not using them.

2. Decrease the screen brightness if your device is heating.

3. Close background running apps by tapping on recent key.

4. Uninstall the unnecessary apps.

5. Long duration of graphics intensive gaming sessions may cause the heating issue.

6. Avoid usage of mobile phone while charging.

7. Check device in safe mode:- Power off the device > Press and hold the Power key for one or two seconds to turn on the device > When the Samsung logo appears, press and hold the Volume down key.
To exit safe mode: Restart your device.

8. Update software (If available):- Settings > Software update > Download and install > Checking for software update > Software update available > Download > Downloading updates > Install now > After update of software phone will get restart.

9. Reset the device and before resetting the device make sure to create data backup of your device via Smart Switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
Settings > General Management > Reset.

After performing the troubleshooting steps if the issue still persists, kindly get back to us with additional information- Error log File, Video or Screen-shots. This will help us to further investigate and resolve your concern.
(Samsung Member > Get Help > Send Feedback > Error Report).
Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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