Original topic:

Green n pink lines on screen

(Topic created on: 08-30-2024 10:03 PM)
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Jakis
Active Level 4
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Galaxy Note
Observed sudden green n pink lines on my other phone note20 ultra

Why it is happened and how to get it cleared 

Regards, 

image


5 Comments
goodthings
Expert Level 5
Galaxy Note
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue . Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy Note
Your's most welcome to here.
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cs_member10
Moderator
Moderator
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

Kindly restart your device once: To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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Biren55
Active Level 8
Galaxy Note
Post this issue on Twitter, Facebook, and Instagram by tagging Samsung India so that you will be contacted later.

Also, email it to the Samsung India CEO.
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faisalpatel
Active Level 4
Galaxy Note
Same happened to me twice, sadly you have to pay for repair
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