Few months ago I reported a green line issue, @Samsungindia @SamsungMobile told me to visit the service center. They refused help saying my model is old & I’ll have to pay a hefty amount. I gave up. Now a second line appears while watching YouTube. What the hell, Samsung? I’m furious. I didn’t buy this phone to replace it so soon. Never trusting Samsung again.
As you have already connected with our support team and service team, they have guided you according to Samsung policies, please be informed that charges for repair are applicable for out of warranty products.
Rest assured, we will provide best in class services and repair is done by trained and certified engineers of Samsung. Also, all parts used will be genuine. Kindly coordinate with the service team for any further assistance regarding this matter.
