Green line in display

[vikash626]

Pls help me. My note 20 ultra suddenly shows green line on the screen after updated software. I dont know what to do. Im caring my phone as a child. Im totally broken😪

 

[goodthings]

My dear complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's free of cost. Thanks.

[vikash626]

Service centre reply to me that the phone is above 3 years.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

Check your device in safe mode: https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs. please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[vikash626]

I have already process all steps. The service center people are saying that the phone is more than 3 years old and will cost for display.

[Ammu2346]

I have also same issue.
Now what we do?