Original topic:

GALAXY NOTE 20 display green tint & pink tint @ low brightness/ high brightness

(Topic created on: 02-05-2023 10:38 AM)
497 Views
sasvath
Active Level 1
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Galaxy Note
I'm using samsung galaxy note 20 almost 1 year !! After few updates my screen faces tint issues
Green tint at full low brightness & mild green tint till 50% brightness!! After 50% it's good ; after 75% screen has mild pink tint instead of black colour 

I don't have any accidental damage , falls or any defects 

When I asked this issue in official samsung service @ Tuticorin, Tamilnadu! 

They said no note 20 users have issued complaint like this !! So no action will be taken ! Only display should be replaced !! Display costs approx ₹12k they said !! 

But Vivo , OnePlus are replacing displays for free of cost because mistake is from their side 

& I've reported many times in samsung mail !! But no response



6 Comments
Anshu
Active Level 10
Galaxy Note
Sad that you have to go thro all this. Shere Badluck it is.
Everyone knows you are not the first one to face this and will not be the last one.
sasvath
Active Level 1
Galaxy Note
Yeah brother!

Customer service is worst in samsung! They only focus on sales & making money
BOSS_0x
Active Level 6
Galaxy Note
Go Chek samaung authorized service center free of cost display replacement they are not agree for free display replacement option then registr a complaint to COUNSUNER CORT through online or call consumer Cort number and register your complaint and upload your proof (proof means display problem...) after 1 week samsung head department contact you then you strongly say free of cost display replacement option. They will say your fone warrant is expired so we can't replace freely that's not a reason so you strongly say this is not only my issue, almost every Indian samaung flagship phone users facing this display line issue so this is your software problem so I need justice other ways I'll complaint Indian other Cort.
cs_member8
Moderator
Moderator
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback >Ask question

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support