not only u there are so much users are facing the same issue,note9 s9+ and now s10 users are facing this issue, don't go for the display replacement, the issue is highlighted samsung must find the solution for it,
bro there is simple fix. Enable always on display on your phone if you havent. Then lock ur phone and unlock. You can choose Tap to Show also in AOD. Let me know if this works.
To resolve the issue kindly follow the given below steps:-
1. Check device in safe mode:- Press and hold the Power key, when Power off icon appears >Press and hold the power off icon. Exit safe mode: Hold the power button and select restart on the device.
2. Reset the device:- Settings >General Management > Tap on Reset. Note: Before reset make sure to have back up of the data via Smart Switch Mobile App (Install Smart Switch App > Open > Click on Memory Card Icon >Back Up option > Choose the data for Back up > Back Up).
If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question). Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
