Original topic:

Display Problem

(Topic created on: 11-20-2020 01:27 PM)
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ovi99
Beginner Level 4
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Galaxy Note

Hey there,

My phone got damaged and a slight crack has appeared, but last week I don't know how my display started dimming, and then now...when I boot the phone, Samsung Note 9 message is shown properly, but then immediately display gets blank and nothing shows up...then I force reboot it and then the same happens everytime.

 

Please help!

 

Your Help is highly appreciated.

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Samsung_Support3
Moderator
Moderator
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Check device in safe mode: Press and hold the Power key, when Power off icon appears > Press and hold the power off icon. To exit safe mode: Restart your device.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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