Even after factory reset the one UI 2 is not running properly on my note 10+. Is there any other way to fix it. (Lag in the apps, unable to use edge lighting, device care not working properly).
do it proper way...your device will work fine here is the procedure....1st reset device from general management...then when device switched on then imminently switch off the device.....then press power key +volume up+Bixby button together and bring it to factory mood reset from there also....that is perfect reset...try once
try this method 1.HardReset.info: At the very beginning hold down Volume Down + Power button for a couple of seconds to turn off the mobile. 2.HardReset.info: If the screen go dark start pushing Volume Up + Power key for a few seconds. 3.HardReset.info: Let go of held buttons when you see the SAMSUNG Galaxy logo. 4.HardReset.info: In Recovery Mode choose wipe data/factory reset. Use Volume buttons to scroll down and the Power key to confirm that. 5.HardReset.info: Then choose yes and confirm with the Power button. 6.HardReset.info: At the end select reboot system now
In order to examine the issues occurring in your device, we request you to kindly share the separate log files of the issues separately so that we can provide you the resolution as soon as possible.
Kindly send us the error log files by following below mentioned path-
Open Samsung member app>click on “+“icon>send feedback>Error reports>attach log file.
Note: For better assistance, please send device log files within 15 minutes of issue occurrence along with the exact issue details.
